Ordering is simple: find the product you want using the product range or the search function, select the version and quantity you require, and add the product to your shopping basket. Then complete your order via the shopping basket.

Business customers with an account can also order on account. Do you need help? Please contact Irridelta on
+31 (0)228-565013

As a private customer, you can easily place an order online via the Irridelta webshop. Select your products, add them to your basket and complete your order. You can pay online straight away.

Yes, as a business customer, you can order on account from Irridelta. Please contact Irridelta to discuss setting up a business account and the payment terms. +31 (0)228-565013

Would you like to create a business account? If so, please contact Irridelta. They will help you set up a business account and can advise you on the options available, such as ordering on account.

Yes, you can also place an order without an account. An account is not required.

Are you already a customer but don’t yet have your login details? If so, please get in touch with us. We will activate your account and ensure you have access to your customer portal.

If you have lost your login details, you can request them via Account → Forgotten password

Use the search bar at the top of the online shop or browse through the various product categories.
This will help you find the product you’re looking for quickly. If you need help, please call one of our sales advisers.

Yes, you can easily search by item number in the online shop. Enter the item number in the search bar to find the product you’re looking for quickly. You can also find the product you’re looking for by entering the item number of parts, provided they are listed in our online shop.

Yes, you can easily create a order list in your account using the order form. This allows you to quickly find frequently ordered products and reorder them.

Yes, you can use a CSV file to add multiple products and quantities to your order in one go. Please see the “Order Form” for details.

This depends on the status of your order. Please contact us as soon as possible if you wish to make any further changes.

Yes, you can easily find your previous orders and the corresponding invoices in your account.

Yes, in the online shop you can see whether each product is in stock. The current stock status is displayed next to the product.

You can see the current stock status for every product in the online shop. This way, you can see straight away whether the product is available.

The expected delivery time varies by product and is shown when you place your order.

For products marked ‘Out of stock! Please contact us regarding delivery times’, please get in touch with one of our sales advisers. +31 (0)228-565013

Orders that are in stock and placed in good time are usually dispatched the same day.
The exact dispatch time depends on when the order is placed and payment is made. Large or complex orders may take longer to process.

Orders placed before the specified cut-off time and which are in stock will be dispatched the same day. You can find the current cut-off time in the online shop.

Orders received by 4.00 pm will be processed the same day, provided they are in stock or can be fulfilled.

During the peak season (*April to August), the cut-off time may change due to high demand. In such cases, the cut-off time may be brought forward to 3.00 pm or 1.00 pm.

Is an item out of stock? If so, we’ll order it for you.
If you have any questions about availability or delivery times, please get in touch with us.

Yes, you can also collect your order from Irridelta. When placing your order, select the ‘Collect’ option.
When you place an order, you will usually receive a phone call letting you know that your order is ready for collection.
If you are collecting irrigation pipes or large orders, you must first make a collection appointment with our dispatch department.

Yes, Irridelta also supplies outside the European Union, but not to every country.

Yes, Irridelta also ships to various countries within the EU. The available countries, shipping costs, and delivery times are displayed during the ordering process.

If you have any questions, please feel free to contact our sales department at +31 (0)228-565013.

Your order will be carefully packaged and shipped via an appropriate carrier. The shipping method depends on the size and weight of your order.

Yes, as soon as your order has been shipped, you'll receive a tracking link. This will allow you to easily track your shipment.

First, check the tracking information for your order. If the tracking information shows that your order has been delivered but you haven't received it, please contact us so we can look into it for you.

Please contact us as soon as possible and, if possible, include photos of the damage and the packaging. We will then assist you as soon as possible.

At Irridelta, you can pay securely using the payment methods offered during checkout in the online store.

Payment on account is available to eligible business customers (B2B). Please contact us to discuss the options. See also: Irridelta Pricing Agreements

The prices displayed depend on your customer type. Business customers typically see prices excluding VAT, while consumers see prices including VAT.
In the top right corner of our online store, you can choose to display prices including or excluding VAT.

In the top-right corner of our online store, you can choose to display prices with or without sales tax.

In the top-right corner of our online store, you can choose to display prices with or without sales tax.

Yes, business customers may be eligible for a personalized price quote.
Please contact us to discuss the options.

Prices are subject to change due to fluctuations in purchase prices, market conditions, or temporary promotions.
The current price listed in the online store always takes precedence.

Yes, the prices in the online store are up to date. The price you see when placing your order is the current price.

Yes, you can always request a quote from Irridelta. Please contact us by email at info@irridelta and let us know which products and quantities you need.

You can easily find parts using an original part number, such as one from a parts drawing.
The “Wear Parts List” feature is also often available for a product, making it easier for you to order parts.

You can easily find parts using an original part number, such as one from a parts drawing.
Use the search bar to find your part.

With the “click-on” feature, you can click directly from the wear parts list to the corresponding product in the online store. This allows you to find and order the right part quickly and easily.

You can search by brand, model, or description of your machine or pump. Can't find the part you're looking for? Please contact us, and we'll be happy to help you find the right part.

Yes, you can easily search by part number using the search bar in the online store. This will help you quickly find the right part.

You can find parts drawings in the download center or on the product page itself.